How This FAQ Works for You
We've put together answers to the questions that come up again and again — from first-time account setup to returning-user login on mobile, and from sending a Nagad deposit to checking a Rocket withdrawal status. Each answer reflects how the platform actually works, not a generic script. If you're in Dhaka and opening the lobby on your phone for the first time,
the account registration path takes a few taps: enter your number, verify via OTP, set a PIN, and you're in. Deposits go through your bKash, Nagad, or Rocket app — send to the account number shown on the deposit screen, confirm with your PIN, and the wallet balance updates. For anything not covered here, our support team is reachable via live chat
and email. We keep this page updated as the platform changes, so the answers here reflect current account and payment behaviour.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- OTP Login
- Live Chat Support