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How 0k Baji Handles Your Personal Information

Your account data — from your mobile number to your bKash or Nagad wallet details — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionWallet Privacy: bKash, Nagad, RocketYour Right to Access & DeleteBangladesh-Focused Data Handling
0k Baji How 0k Baji Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

Team online

Live Chat Support

Start a live chat from your account dashboard to raise a privacy question or request your data. Our support team handles privacy requests directly through this channel.

Email Privacy Request

Send a written data access or deletion request to our support email. Include your registered mobile number so we can locate your account quickly.

Account Settings Path

Some data preferences — like cookie consent and marketing opt-out — are managed directly inside your account settings under the Privacy tab on mobile or desktop.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Secure Account Storage

Your account credentials and wallet identifiers are stored with encryption at rest. We do not log your bKash or Nagad PIN — only the transaction reference returned by the payment rail.

Cookie and Session Policy

Session cookies keep you logged in on your phone browser without re-entering credentials each visit. You can clear these from your browser settings at any time without losing your account.

Data Retention Rules

We keep your account data while your account is open and for a defined period after closure. You can request the specific retention period that applies to your account via support.

Your Access and Correction Rights

You have the right to request a copy of the personal data we hold, correct inaccurate details, or ask for deletion. Submit your request through live chat or email and we will respond within a reasonable timeframe.

Common Questions About Your Data

We collect your name, mobile number, and the wallet details you use — bKash, Nagad, or Rocket — along with device and session data needed to keep your account secure and functional.

We share only what payment processors require to complete a transaction. We do not sell your personal data. Third-party sharing is limited to operational necessity and is governed by those providers' own policies.

Contact our support team via live chat from your account dashboard or by email. Include your registered mobile number so we can locate your records and respond promptly.

Yes. Submit a deletion request through live chat or email support. We will process it in line with applicable retention rules — some records may need to be kept for a defined period after closure.

Session cookies keep your login active across your phone browser and remember your preferred deposit method. You can clear them via your browser settings; this does not affect your account data.

Access and eligibility depend on your local law and eligible regions. The policy applies to accounts opened through our platform where use is permitted under applicable local regulations.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.